12 Jun 2026 · Planned · Novic Host Pinned
Mailing infrastructure repair scheduled
Novic Host is active and healthy. A planned maintenance window is scheduled for 12 June 2026 to repair and strengthen mailing infrastructure.
Service Status
System status — live.
The current operating state of every Novic product, partnership, and internal service.
Mixed operating state
Core products are in different stages: some operational, some in pilot or maintenance, and Novic OS remains offline while recovery is reviewed.
SystemStatusUptime (30d)
IlmxelSchool Management
OperationalLive and operational — dual academic URL tracking, program support, and per-school subdomain onboarding are complete.
99.60%
NovinectTravel Agency Intelligence
In developmentPrivate travel-agency pilot active; official product launch targeted for 2 June 2026.
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Novic OSWeb Management
DownOffline after infrastructure recovery overran the 15 May 2026 return target; restoration timeline is under review.
23.30%
Novic HostHosting Infrastructure
OperationalActive and healthy — Novic websites and systems are hosted, with scheduled mailing infrastructure repair on 12 June 2026.
99.10%
Marketing NetworkTravel Marketing
OperationalActive with Tigerland and Foklan partners — Foklan visuals and marketing content design now supported.
99.20%
Guest GainHotel Monitoring
PausedPaused while hardware rollout timing is re-sequenced around partner readiness and deployment priorities.
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PrimeStockInventory Management
PausedPaused — active development and launch timing are on hold while capacity and market timing are reassessed.
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Novic FlightsTravel Technology
PausedPaused — relaunch planned for 2027.
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Novic CenterComputer Training
ActiveTraining center open and running courses.
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Active & ongoing
2 Jun 2026 · Planned · Novinect Pinned
Official product launch target
Novinect is targeting 2 June 2026 for its official product launch, following the private travel-agency pilot and fare-intelligence validation work.
26 May 2026 · Update · Novinect Pinned
Travel-agency fare intelligence pilot started
Novinect positioning shifted into a controlled travel-agency pilot focused on WhatsApp group fare questions, cached fare intelligence, customer replies, lead visibility, and agency analytics.
3–15 May 2026 · Incident · Novic OS Pinned
Novic OS offline after recovery overran return target
Novic OS remains offline after infrastructure recovery overran the 15 May 2026 return target. Restoration planning is under review.
26 May 2026 · Planned · Novic OS Pinned
UI upgrade and system improvements pending recovery readiness
UI upgrade work is planned, but execution depends on Novic OS recovery readiness after the infrastructure outage.
16 May 2026 · Update · Marketing Network Pinned
Foklan joins the Novic Marketing Network
Foklan Travel Agency joined the Novic Marketing Network. Novic now designs Foklan visuals and marketing content for clearer travel offers, announcements, and campaign communication.
15 May 2026 · Update · Guest Gain Pinned
Hardware integration schedule postponed
The 15 May hardware sensor and camera integration window has been postponed. The rollout will be rescheduled after deployment readiness, partner timing, and implementation priorities are reviewed.
Originally targeted 30 May 2026 · Update · PrimeStock Pinned
PrimeStock paused — launch target withdrawn
PrimeStock active development has been paused. The 30 May launch target is withdrawn while capacity, market timing, and the right inventory direction are reassessed.
28 Mar 2026 · Update · Marketing Network Pinned
Tigerland renews — second renewal
Tigerland renewed again, six days after the previous renewal. Strong potential and demand signal for the marketing arm.
Recent incidents & updates
3–9 May 2026 · Resolved · Novic Host
Novic Host live — maintenance and mailing service migration completed
Novic Host went live and Novic websites and systems were moved onto it. The 3–9 May maintenance window covered stabilization and mailing service migration work.
1–3 May 2026 · Resolved · Novic OS
Infrastructure change window completed
The 1–3 May infrastructure change window completed. Novic OS remains offline while recovery and migration work continues, with service scheduled to return on 15 May 2026.
30 Apr – 1 May 2026 · Resolved · Ilmxel
Maintenance completed — dual URL track, program support & per-school subdomain setup
Scheduled maintenance completed. Work covered dual academic URL tracking and program support, plus streamlined onboarding so every school receives its own subdomain. Ilmxel is now live and operational.
30 Apr–3 May 2026 · Resolved · Novic Host
Novic Host infrastructure build window completed
The initial Novic Host infrastructure build window ran from 30 April to 3 May 2026. Novic Host is now live and hosting Novic Technologies websites and systems.
22 Apr 2026 · Resolved · Ilmxel
Phase 1 completion
Phase 1 development completed. All core modules — attendance, fee management, parent notifications, and academic records — are fully operational.
21 Apr 2026 · Resolved · Novinect
Official provider path submitted
Application work for official messaging infrastructure was submitted. This remains part of the future provider/BSP path, while the current Novinect product proof focuses on travel-agency fare intelligence.
18 Apr 2026 · Resolved · Guest Gain
Software deployment
Core software deployed and entered testing phase. Hardware sensor integration scheduled for 15 May.
11 Apr 2026 · Resolved · Ilmxel
Messaging layer deployed
Automated parent notification system went live. WhatsApp notifications now active for attendance and fee updates.
9 Apr 2026 · Resolved · PrimeStock
Testing deployment
System deployed to testing environment. Core inventory tracking and stock management modules under validation.
4 Apr 2026 · Resolved · Novinect
Official messaging path prepared
Internal preparation for official messaging infrastructure was completed. Activation remains pending external provider readiness and is not presented as a public production guarantee.
23 Mar 2026 · Resolved · Ilmxel
First deployment
Initial deployment to testing environment. Staff onboarding and system validation began.
22 Mar 2026 · Update · Marketing Network
Tigerland renews
Tigerland renewed their engagement with the Novic Marketing Network.
20 Mar 2026 · Update · Guest Gain
Development started
Development began on the hotel monitoring platform.
18 Mar 2026 · Resolved · Novinect
Security upgrade and migration start
System upgraded with enhanced security measures. Migration to official messaging infrastructure initiated.
14 Mar 2026 · Update · Ilmxel
Development started
First line of code written. Development of the Arabic-first school management system began.
22 Feb 2026 · Update · Marketing Network
Tigerland officially joins the Marketing Network
Tigerland onboarded as a Novic Marketing Network partner.
20 Feb 2026 · Update · PrimeStock
Development started
Development began on the inventory management system.
10 Feb 2026 · Resolved · Novic OS
Mail server incident
Mail delivery service experienced a temporary disruption. Issue identified and resolved same day. No data loss.
27 Jan 2026 · Update · Novinect
Development started
Development began on the WhatsApp automation platform.
12 Jan 2026 · Resolved · Novinect
Unofficial launch
Initial deployment on secure messaging infrastructure. System began serving early users.
21 Dec 2025 · Update · Novic Center
24 courses added
Course catalog expanded with 24 new training programs now available.
11 Dec 2025 · Update · Marketing Network
Marketing Network launch
Novic Marketing Network launched with Tigerland and Alfashir as strategic partners.
11 – 21 Dec 2025 · Resolved · Novic OS
Infrastructure upgrade
Scheduled maintenance completed. Upgrades included mail layer implementation, improved content posting interface, auto-translation for offer posts, and SEO enhancements.
Dec 2025 · Update · Novic Center
Novic Center opened
Novic Computer Training Center opened and began accepting students.
29 Nov 2025 · Update · Novic OS
Novic OS launch
Novic OS web management platform launched for travel agencies.
Nov 2025 · Resolved · Novic Flights
Service paused
Development and operations paused due to revenue and legal considerations. Relaunch planned for 2027. Fare-search learnings now inform Novinect's travel-agency WhatsApp intelligence workspace.
Sep 2025 · Resolved · Novic Flights
Testing completed
One-month testing phase with 7 travel agencies completed. Feedback collected and product direction reassessed.
Jul 2025 · Update · Novic Flights
Entered testing
System entered testing phase with travel agencies in Kampala.
Jun 2025 · Update · Novic Flights
Development started
Development began on the travel booking platform.
Scheduled maintenance
- Every Friday, 1:00 – 3:00 AM EAT · recurringIlmxelWeekly maintenance window for Ilmxel.
- Recovery timeline under reviewNovic OSNovic OS remains offline after missing the 15 May 2026 return target.
- 26 May 2026 — dependent on recovery readinessNovic OSUI upgrade and system improvements are pending Novic OS recovery readiness.
- 12 June 2026Novic HostScheduled mailing infrastructure repair for Novic Host.
- Postponed until further noticeGuest GainHardware sensor and camera integration will be rescheduled after deployment readiness and partner timing are reviewed.
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